About Us

I run a Modern, completely new built, State of the Art, Health Dept. registered Ice Cream truck (Mercedes Sprinter LWB van).

It is fitted out with the most modern and hygienic machinery and equipment available.

We provide a menu with high-quality dairy ingredients and food products from New Zealand catering for just about every taste, at fair prices.

 Historical image of old caravan

Our five core principals include

  • Relentless commitment to Customers
  • Constantly Learning
  • Ethical, Professional and Safe 
  • Always Adding Value
  • Flexible and Responsive

We pride ourselves on the attractive, clean appearance of our van.    

We are motivated by our Core Purpose.

“This is the standard to which others should aspire,” is a common observation from our customers.                            

As a customer focused organisation, our customers define our core principals.

To make the lives of our customers and their families better through our actions.

 

Result of Mystery Shopper at Fieldays Hamilton 2014

The below questions were rated on a scale from 1-5 with:

1-      Terrible                                2- Bad                   3- Okay, could be a lot better     4- Very good      5- Fantastic

Business: Heathers Ice Cream

What was purchased: Waffle Cone

 

Freshness of Ingredients: 4

Comments:

Customer Service: 4

Comments:

Wait time once order was placed: 4

Comments:

Presentation of Food: 4

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 Appearance of Staff: 4

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Appearance of Site: 4
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Overall Rating: 4

Comments:

Thank you again for your great work over Fieldays 2014.

Warm regards,

Alyshia

 

Sponsorship

Something else we like to do is sponsor activities within the events we attend, for example at the A&P show the first three places in the horse riding event get a free ice cream.

If you have an event that needs some sponsorship, please feel free to contact us and we’ll see what we can do. There isn’t much in this world that isn’t made even better by a creamy Tatua ice cream.

Events Calendar

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